It is essential to show the confirmation voucher (print or mobile phone) to our staff on the day of the visit. This voucher is valid as a receipt of payment.
- Cancellations made more than 72 hours prior to the time of service, will be refunded except 8 € for handling fees.
- Cancellations made less than 72 hours in advance will not be refunded.
- FAILURE TO SHOW UP OR ARRIVE LATE AT THE TIME INDICATED AT THE MEETING POINT WILL RESULT IN FORFEITURE OF THE RIGHT TO VISIT AND NON-REFOULEMENT OF THE COST OF THE SERVICE.
- Cancellations and modifications of reservations must be requested in writing from your customer area.
As stated in article 44 of Law 7/1996, dated January 15, on Retailing, we inform you that our products, given Their special nature, are not subject to the right of withdrawal.
By registering for our visits, you fully accept the General Conditions and the content of what is published on this website, which is your commitment to us and the Our with you.The information contained in this website, such as itineraries, schedules, are true at the time of publication of this website, any alteration or change since Its publication, inaccuracy or variation can not be considered as misleading advertising by the organizing company.
In case of any variation in a visit, it will be informed at the time of booking or at the beginning of the service, The one provided by the guide at the beginning of the visit. Any of the places provided in the development of each of the visits, may be replaced by another of similar category or characteristics, if special circumstances or force majeure oblige us to do so.
The abandonment or separation of the group during the visit, for reasons not attributable to the Organization, entails the loss of any claim right.
In regular visits, if there is no possibility to do a group in a single language, sometimes the visit could be done in two languages.
Please note that visits requiring transport may take a few minutes due to traffic.
This company, as well as its collaborating companies, are not responsible for the waits that might originate in the accesses of the monuments to be visited, either by the organization And / or internal management of the monument.
If you contract with us the service of renting of systems of receivers (book In case of loss of any of the equipment, you must pay € 45 for each receiver and € 5 for each handset.
For any question arising from the interpretation or application of the conditions contained in this website and for the fulfillment of the obligations of the acceptance of the same Derive, both the client and the organizing company are subject to the jurisdiction and jurisdiction of the Courts of the city where the service is developed, with resignation to any other Jurisdiction.